These Terms of Service ("Terms") govern your access to and use of ChatSorter, operated by ChatSorter LLC ("ChatSorter," "we," "us," or "our"). By creating an account, accessing the API, or using any ChatSorter service, you agree to be bound by these Terms. If you do not agree, do not use ChatSorter.
ChatSorter provides a memory infrastructure API ("Service") that allows developers to store, compress, and retrieve conversational context for AI applications. The Service is offered in two forms:
You must be at least 18 years old and capable of entering a legally binding contract to use ChatSorter. By using the Service you represent that you meet these requirements. If you are using ChatSorter on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
You are responsible for maintaining the confidentiality of your API keys and account credentials. You must immediately notify us at chatsorter@gmail.com if you suspect unauthorized access. ChatSorter is not liable for any loss resulting from unauthorized use of your credentials.
You agree not to:
Your use of data through the Service is governed by our Privacy Policy. In the cloud-hosted tier, ChatSorter stores extracted facts and summaries — not raw conversation logs. You are responsible for ensuring that your end users have consented to the storage and processing of their conversational data, and that your use complies with applicable privacy laws including GDPR, CCPA, and others relevant to your jurisdiction.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. CHATSORTER EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, RELIABILITY, AND NON-INFRINGEMENT.
We do not warrant that:
AI-generated extractions and summaries are probabilistic by nature. You acknowledge that the Service may store incorrect, incomplete, or misleading information, and you must not rely on it for safety-critical decisions.
CHATSORTER IMPLEMENTS REASONABLE SECURITY MEASURES BUT DOES NOT GUARANTEE THAT THE SERVICE IS IMMUNE FROM UNAUTHORIZED ACCESS, DATA BREACHES, OR SECURITY INCIDENTS. YOU ACKNOWLEDGE THAT NO SYSTEM IS PERFECTLY SECURE.
To the maximum extent permitted by applicable law:
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CHATSORTER LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY:
WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF CHATSORTER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO CHATSORTER IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) $100 USD.
You agree to indemnify, defend, and hold harmless ChatSorter LLC and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) any data you transmit through the Service.
ChatSorter does not guarantee any specific uptime or service level agreement ("SLA") for accounts on the Free or Demo plan. While we aim for high availability, we reserve the right to perform maintenance, updates, or changes to the Service at any time. Enterprise customers may negotiate separate SLA terms.
Either party may terminate these Terms at any time. ChatSorter may suspend or terminate your account immediately if you violate these Terms, engage in fraudulent activity, or fail to pay applicable fees. Upon termination, your right to access the Service ceases and we may delete your stored data after a 30-day grace period, unless required by law to retain it.
We may update these Terms from time to time. We will notify you of material changes via email or a notice on the dashboard. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
These Terms are governed by the laws of the State of South Carolina, USA, without regard to conflict of law principles. Any dispute arising from these Terms shall be resolved through binding arbitration under the rules of the American Arbitration Association, except that either party may seek injunctive relief in a court of competent jurisdiction. Class action waiver: you agree to resolve disputes individually and waive any right to participate in a class action lawsuit.
Questions about these Terms? Contact us at chatsorter@gmail.com.
ChatSorter LLC
South Carolina, USA